LEGAL & PRIVACY INFORMATION
Privacy Policy
This Privacy Policy explains how Take Me To India collects, uses, stores, processes, and protects personal information when you use this website, submit enquiries, request journey proposals, or communicate with us.
1. Who We Are
Take Me To India is a trading name of Take Me To India Journeys Ltd (Company No. 17095909), a UK registered company specialising in thoughtfully curated sacred journeys, spiritual travel experiences, pilgrimage landscapes, immersive cultural journeys, and contemplative travel across India.
For the purpose of applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Take Me To India Journeys Ltd acts as the data controller of personal information collected through this website.
Contact details & Registered Office: Take Me To India Journeys Ltd Osbourne Suite, 2.08, Imperial And Whitehall, 23 Colmore Row, Birmingham, United Kingdom, B3 2BS Email: admin@takemetoindia.co.uk
2. Information We May Collect
We may collect, process, and store the following categories of personal information:
Personal Information You Voluntarily Provide
- full name
- email address
- phone number
- country of residence
- travel preferences
- journey interests
- enquiry details
- communication history (including emails, phone calls, SMS, and messaging app interactions such as WhatsApp)
- information submitted through contact forms, consultation forms, or proposal requests
Technical & Website Information
- IP address
- browser type
- operating system
- referral source
- device information
- pages visited
- session duration
- website interaction data
- cookies and analytics data
Booking & Journey Information
Where relevant for travel planning or operational purposes, additional information may be collected including:
- passport-related details
- emergency contact details
- dietary preferences
- accessibility requirements
- health-related travel considerations voluntarily disclosed by clients
- travel dates and itinerary preferences
Sensitive / Special Category Data: Special category personal data (such as health conditions or mobility requirements) is only collected where strictly necessary to accommodate your travel needs safely. Disclosing this information is optional and constitutes explicit consent for us to process it solely for your trip arrangements.
B2B / Travel Agent Information
If you are a retail travel agent or trade partner applying to work with us, we collect:
Agency name, ABTA/PTS membership numbers, and corporate registration details.
Director/Agent contact names, business email addresses, and phone numbers.
Financial routing details and trade references for commercial onboarding.
3. How We Use Personal Information
Personal information may be used for the following purposes:
- responding to enquiries
- preparing personalised journey proposals
- arranging travel-related services
- communicating regarding bookings or itineraries
- improving website functionality and user experience
- analysing website performance
- maintaining internal records
- complying with legal obligations
- protecting against fraud or misuse
- sending relevant updates or marketing communications where consent has been provided
We only process personal information where there is a lawful basis to do so under applicable data protection laws.
4. Legal Basis For Processing
Under UK GDPR, we rely on one or more of the following lawful bases for processing personal information:
• Consent (Article 6(1)(a) & Article 9(2)(a)): Where you have given clear, explicit consent for us to process your personal data for a specific purpose (including special category health or dietary data voluntarily disclosed for travel safety and accessibility).
• Contractual Necessity (Article 6(1)(b)): Where processing is required to prepare proposals, process bookings, or fulfill our travel agreements with you.
• Legitimate Business Interests (Article 6(1)(f)): For internal operations, customer service improvements, and secure business management.
• Legal Obligations & Vital Interests (Article 6(1)(c) / (d)): To comply with tax/financial regulations or protect a traveller’s emergency health/vital interests.
5. Third-Party Suppliers & Travel Partners
In order to arrange journeys and travel-related services, personal information may be shared where necessary with selected third-party providers including:
hotels
transport providers
destination management companies (DMCs)
local guides
airlines
retreat centres
payment providers
operational travel partners
Protected Trust Services (PTS): As our financial protection and trust account partner, relevant booking data and financial transaction records are shared with and processed by PTS in strict compliance with UK travel regulations.
Communication & Technology Service Providers: Where you request communication via third-party messaging or video platforms (such as WhatsApp, Zoom, or video conferencing tools), your contact details and message history will be processed through these services. Messaging services like WhatsApp are operated by Meta Platforms and feature end-to-end encryption. By opting to communicate with us via WhatsApp, you acknowledge that your information will be processed in accordance with the service provider’s privacy practices and terms.
International Transfers: Some travel partners, hotels, and operational service providers operate outside the United Kingdom, including in India, Sri Lanka, Bhutan, and Nepal. Therefore, where your personal and special category data is transferred to our ground partners in these destinations, we do so strictly under the derogation of Article 49(1)(b) of the UK GDPR (the transfer is objectively necessary for the performance of your travel contract). We share only the minimum data required to execute your ground arrangements safely.
Please note that once personal data is shared with independent third-party suppliers (such as airlines, international hotels, or local service providers) necessary for the fulfillment of your travel arrangements, they process such data in accordance with their own privacy policies and terms as independent data controllers.
Sensitive Category Data (such as health conditions or mobility requirements) is shared with relevant Principals and End Suppliers strictly to the extent necessary to ensure your safety and fulfill your specific travel requirements.
6. Cookies & Analytics
This website may use cookies, analytics technologies, and similar tools to:
- improve website functionality
- analyse website traffic
- understand visitor behaviour
- optimise user experience
- maintain website security
Cookies may include:
- essential cookies
- analytics cookies
- performance cookies
- functionality cookies
Non-essential cookies are only used where consent has been provided through the website’s cookie consent mechanism.
Further information can be found within our Cookie Policy.
7. Marketing Communications
Where consent has been provided, we may occasionally send:
- journey updates
- editorial reflections
- destination insights
- spiritual travel inspiration
- relevant travel-related communications
You may unsubscribe or withdraw marketing consent at any time by following the unsubscribe instructions within emails or by contacting us directly. We do not sell personal information to third parties.
8. Data Retention & Statutory Limits
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected. To comply with UK tax laws, PTS auditing requirements, and to defend against potential legal claims or financial disputes (such as credit card chargebacks), we are legally required to retain basic booking, financial, and transactional data for a statutory period of up to 7 years following the completion of your journey. After this statutory window expires, your data will be securely deleted or permanently anonymised.
9. Data Security
Reasonable technical and organisational measures are implemented to protect personal information against unauthorised access, misuse, loss, or alteration. While we employ strict security controls, no internet transmission can ever be guaranteed as 100% secure. We encourage clients to exercise care when sharing sensitive personal credentials online.
10. Fraud Prevention & Forensic Investigations
In the event of suspected fraud, payment abuse, or a cyber security incident, we process and share relevant IP, digital footprint, and transactional data with law enforcement, our banking partners, and Protected Trust Services (PTS). We rely on our Legitimate Business Interests (Article 6(1)(f)) to process this data to protect our digital architecture and financial systems. Where investigations confirm fraudulent activity, data may be retained indefinitely and shared with relevant fraud-prevention databases.
11. Your Data Protection Rights
Subject to applicable law, individuals may have rights including:
- the right to access personal information
- the right to correct inaccurate data
- the right to request deletion
- the right to restrict processing
- the right to object to processing
- the right to data portability
- the right to withdraw consent
- the right to lodge a complaint with the Information Commissioner’s Office (ICO)
Requests relating to personal data may be submitted using the contact information below.
We will respond to verified requests within one calendar month in accordance with UK GDPR. Please note that certain statutory rights (such as the right to erasure) are subject to legal exemptions and will not apply where data retention is necessary to comply with legal obligations, conduct tax audits, or defend against active or potential legal and financial claims.
12. Third-Party Websites
This website may contain links to external websites operated by third parties. Take Me To India Journeys Ltd is not responsible for the privacy practices, content, or policies of external websites and encourages users to review their respective privacy policies separately.
13. Changes To This Privacy Policy
This Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.
Updated versions will be published on this page with revised effective dates where applicable.
Continued use of the website constitutes acceptance of the current version of the Privacy Policy.
14. Contact Information
For questions regarding this Privacy Policy, requests relating to your personal data, or to exercise your legal rights, please contact our designated Data Protection Point of Contact / Responsible Manager (Operations & Compliance Manager) at:
Take Me To India Journeys Ltd
Osbourne Suite, 2.08, Imperial And Whitehall, 23 Colmore Row, Birmingham, United Kingdom, B3 2BS
Email: admin@takemetoindia.co.uk
Data Protection Registration: Take Me To India Journeys Ltd is registered with the UK Information Commissioner’s Office (ICO) as a Data Controller under Registration Number: ZC202849.
Supervisory Authority:
If you are not satisfied with our response or how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113 | Website: https://ico.org.uk
Thoughtfully Curated Sacred Journeys Through India
Explore immersive sacred journeys designed around sacred geography, contemplative travel, spiritual atmosphere, pilgrimage traditions, and meaningful cultural experiences across India.
Curated spiritual journeys across India, designed to help you experience the meaning behind sacred traditions with comfort and depth.
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